Privacy Policy

1. Introduction

Welcome to Sukool. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By using Sukool, you agree to the collection and use of information in accordance with this policy.

Sukool is operated by Sukool ("we," "us," or "our"). We are committed to protecting your privacy while providing schools with a comprehensive digital presence platform.

2. Information We Collect

2.1 Information Schools Provide

When schools register on Sukool, we collect:

• School name and official email address
• School location and contact information
• Administrator account credentials (email and encrypted password)
• School type and identification information

2.2 Content Schools Upload

Schools voluntarily upload PUBLIC content including:

• Announcements and news updates
• Files (timetables, forms, syllabi, study materials)
• Articles and blog posts
• School branding materials (logos, images)
• Contact information for public display

Important: All content uploaded by schools is PUBLIC by default and will be visible to anyone accessing your school's Sukool page.

2.3 Information from Visitors

When visitors use Sukool, we may collect:

• Contact form submissions (name, email, message)
• Device and browser information
• IP addresses and access times
• Pages visited and interactions with content

2.4 Automatically Collected Information

We automatically collect certain technical information:

• Log data (browser type, operating system, referring URLs)
• Usage statistics and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

3.1 Primary Uses

We use collected information to:

• Provide and maintain the service: Host your school's content and make it publicly accessible
• Facilitate communication: Process contact form submissions and deliver notifications
• Manage accounts: Authenticate schools and manage access to administrative features
• Generate School IDs: Create unique identifiers for schools on our platform

3.2 Service Improvement

We may use your data to:

• Analyze usage patterns to improve platform features
• Develop new functionalities based on school needs
• Optimize performance and user experience
• Fix bugs and technical issues
• Conduct research and analytics to enhance our services

3.3 Communication

We may contact you to:

• Send verification emails and account notifications
• Provide customer support and respond to inquiries
• Share important updates about the service
• Notify schools of new features or changes to policies

4. Public Nature of Content

Content You Should NOT Upload

Do not upload:

• Student grades or academic records
• Personal identification information (ID cards, passports, etc.)
• Financial information or payment details
• Medical records or health information
• Private contact details that should not be public
• Any other sensitive or confidential data

5. Data Sharing and Disclosure

5.1 Public Content

All content you upload to Sukool is publicly accessible by design. Anyone can view, access, and potentially download this content.

5.2 Service Providers

We may share information with third-party service providers who help us operate Sukool:

• Cloud hosting and storage providers
• Email and SMS notification services
• Analytics and monitoring tools
• Payment processors (for paid plans)

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

5.3 Legal Requirements

We may disclose information if required to:

• Comply with legal obligations or court orders
• Protect our rights, property, or safety
• Investigate potential violations of our Terms of Service
• Respond to government or law enforcement requests

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred to the acquiring entity.

6. Data Security

We implement reasonable security measures to protect your information:

• Encrypted passwords and secure authentication
• HTTPS encryption for data transmission
• Regular security audits and monitoring
• Access controls and authentication mechanisms
• Secure backup procedures

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

7. Data Retention

We retain your information for as long as necessary to:

• Provide our services to your school
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Maintain service integrity and prevent abuse

When you close your school's account, we will delete or anonymize your data within a reasonable timeframe, except where retention is required by law or for legitimate business purposes.

8. Your Rights and Choices

8.1 Access and Control

You have the right to:

• Access and download your school's data
• Update or correct your account information
• Delete content you've uploaded (subject to public availability)
• Close your school's account at any time

8.2 Content Removal

You can delete content from your Sukool page at any time through your dashboard. However, please note that content may remain cached or archived by third parties who accessed it while it was public.

8.3 Communication Preferences

You can opt out of non-essential communications by contacting us or using unsubscribe links in our emails.

9. Children's Privacy

Sukool is designed for use by educational institutions, not directly by children. Schools are responsible for ensuring that any content they post complies with applicable laws regarding children's privacy, including COPPA (Children's Online Privacy Protection Act) and similar regulations.

We do not knowingly collect personal information directly from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain user sessions and authentication
• Remember user preferences
• Analyze site usage and performance
• Improve user experience

You can control cookies through your browser settings. Disabling cookies may limit some functionality of Sukool.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify schools of significant changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Sending email notifications for material changes

Your continued use of Sukool after changes are posted constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: